I am preparing a talk for CIOs on the topic of ‘Social Media – Creating Collaborative Conversations’. I’d like to hear from people who have made the corporate leap into social media in their organisations or who have views or expertise to share on the subject. Questions you might consider include:

• What advice would you give to CIOs and their organisations in adopting social media?
• Can you point out good and bad examples of the use of social media?
• What, in your experience, has worked well and worked badly in the adoption by organisations of social media?
• What is the future for social media in the enterprise and what are the implications for CIOs and their organisations?
• What lessons have you learned from using social media in your organisation?
• What are the risks for organisations in adopting social media and making them available to employees?
• What are the specific challenges for business as workers engage in new conversational behaviours and have the ability to spread knowledge inside and outside the corporate firewall?
• How can CIOs work with other executives to ensure that the use of social media is well-managed?
• How can organisations create collaborative conversations that benefit the business?

If you have any views on these questions, or have additional information to add, I’d like to hear from you.

Please leave a comment or use the contact form to share your experience.

The Twittersphere was loaded tonight with Tweeters complaining about a major failure in Eircom’s DNS service. I have been having ongoing problems with Eirom, which is one of Ireland’s main ISPs, and have little satisfaction in getting my problems resolved. It is clear from tonight’s events that I am not alone. I had to rely on O2′s mobile broadband service for much of the evening.

Thanks to a number of Tweeters, I was referred to OpenDNS, which is a provider of free security and infrastructure services that make the Internet safer through integrated Web content filtering, anti-phishing and DNS. I had to sign up for a free account, which was very easy to do and took just a few minutes. Once this was done, I changed the DNS entries in my broadband router and I was up and running on the web again.

I am still looking forward to the day when I can dispense with Eircom’s “service” all together.

What has your experience with Eircom’s broadband service been? Leave a comment and let me know, though I expect I already know the answer.